According to a recent study by BrightLocal, 91% of consumers read online reviews before making a purchase decision. This means that reviews are a powerful tool for influencing consumer behavior. The study also found that 84% of consumers trust online reviews as much as recommendations from friends and family. This indicates that reviews are a highly credible source of information for consumers.
Here are some additional statistics on trust in reviews:
Our commitment to serving the best interests of small businesses has led us to help them get more positive reviews, whilst having the opportunity to solve bad experiences before a review is left.
Here are some examples of what your feedback or great review landing page on Surveyify could look like.
We would love it if you let us know how we are doing.